Open Hours of City Govt. (Mon - Fri: 8.00 am - 6.00 pm)

Friday - Jul 27, 2023

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Training & Support

Empower your team with the skills and knowledge needed to leverage technology effectively. We provide tailored training programs and ongoing support to ensure you get the most out of our solutions.Training and support in IT and Cyber Security involve educating users, IT professionals, and organizations on best practices, tools, and techniques to manage and secure IT infrastructure effectively. This ensures that everyone involved has the necessary skills and knowledge to prevent, identify, and respond to cyber threats and manage IT systems efficiently.

Our Training & Support Include

  • Custom Application Development
  • ERP Integration
  • Desktop Application Development
  • Payroll Management System Development
  • Document Management System Development
  • Knowledge Portal Development
  • Multi Level Marketing
  • Accounting And Billing Solutions
  • Customer Relationship Management Solutions
  • Office Automation Solutions

Types of Training

User Training
  • Security Awareness Training: Educates employees on recognizing and responding to cyber threats such as phishing, malware, and social engineering attacks.
  • Policy and Compliance Training: Ensures users understand and adhere to organizational security policies and regulatory requirements.
Professional Training
  • Technical Training for IT Staff: In-depth training on server management, network configuration, cybersecurity tools, and best practices.
  • Certification Programs: Courses that lead to certifications such as CompTIA Security+, CISSP, CEH, and others.
 

Types of Support

Technical Support
  • Help Desk Support: First-line support for resolving user issues and technical problems.
  • On-Site Support: Technical experts who visit the location to solve more complex issues.
  • Remote Support: Using remote access tools to troubleshoot and fix problems without being physically present.
Cyber Security Support
  • Incident Response Team: Specialists who respond to and manage security incidents.
  • Threat Analysis and Monitoring: Continuous monitoring of networks and systems to detect and mitigate threats.
  • Security Audits: Regular assessments to evaluate the effectiveness of security measures and ensure compliance.